Wednesday, November 9, 2011

Pomcast, Shomcast

Hello all!


It has been awhile since my first and only post, and I blame that solely on a particular cable/internet company (we'll call them...Pomcast).  


This all starts back when we first moved in to this apartment in September. Most things ran pretty smoothly besides Ant Takeover 2011 and the cable/internet situation. When I tried to set it up, the first thing Pomcast told me was "You live in apartment 2N at that address? Verify your name again?...Oh, someone else lives in that unit and has cable set up there."  Oh, ok, thanks generic high school dropout person, for telling me that someone else lives in my unit (I always wondered who that was in my closet?!?!?!). After lots of yelling and telling them that the people that lived here before us (who were not the people on the account apparently), who are our landlords, had satellite TV for the past 6 years, we were getting nowhere fast.  But no, Pomcast, don't let facts get in the way.


After much more fighting and realizing Pomcast numbered the units in our building differently than the U.S. Postal Service, we started to figure out the problem. So...they actually had the guy in 1S as apt 2 (which does not exist) but they decided would also be 2N...WHAT?!?!?!!? Yeah, it took about 3 weeks to get crappy, expensive cable in our apartment.  Again, don't let facts get in the way. 


So they eventually installed it...which took 3 1/2 hours! Yeah, it was a nice day off.  But I assured myself that maybe he was extra careful when setting up the 3 cable boxes (one hour each!), so we probably wouldn't have any problems with it...FALSE. We stopped getting...all of our HD channels (but pay to have HD channels and have an HD TV). Also, I wasn't getting an internet signal in my bedroom which is in the back of the apartment. I called Pomcast and did trouble shooting with them (which included a LOT of turning off and turning back on various boxes...which I definitely already tried, duh).  Nothing worked, and they also tried to remotely "boost my internet signal" which did nothing. I think what they actually did was scratch their butt and eat a candy bar. Don't worry, they charged us $40 later on a bill for "trouble shooting call." Rrrrriiiiiggghhhhttt...


Needless to say, someone came to fix everything...but the internet. The exact words of the A-hole that came here were, "Pomcast doesn't guarantee wireless internet." Oh ok, perfect. Because I will just run a 100 foot internet cord through the living room, over the kitchen counter, past Heather's room (so she can trip on it), and finally into my bedroom.  


Moral of the story? My blog posts are kinda slow. My plan is to invest in a router for a "large home" at the suggestion of the Pomcast worker. Yeah, because a one level, 2 bed, 2 bath condo really is a "large home." Even sitting in front of the router...the signal goes in and out, and the router was newly purchased in February. If anyone has suggestions of good routers...let me know.


Well that's all for now, but I PROMISE to post more frequently. Things have been a little extra crazy around here the last couple of weeks, so hopefully things start to slow down.  Advice: think twice about choosing your cable provider. 


Beer for thought: New Belgium's Hoptober. You'll thank me later.






Cheers,
Molz